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Card Payments: Ocassionally there may be a technical glitch with Sagepay who processes most UK card transactions and ours too. Alternatively it could be that your card payment was declined due to insufficient cleared funds or anti fraud checks by your bank. Please check with your card issuer or try another card or chat/leave us a message and we can process your payment manually for you.

PayPal: If you were checking out with Paypal please try to checkout again (please ensure your Paypal account has a valid payment method active on it) if Paypal is still not working chat with us now or email hello@4living.co.uk for assistance and we can send you a manual Paypal money request for your order.

Older Versions of Apple MAC and Safari: Older versions of MAC OS 10.6 and 10.8 and Safari version 5 and 6 are no longer supported by our strict security rules. Please use the Chrome browser or a newer version of MAC/Safari. If you prefer to order offline just email hello@4living.co.uk with your full name, address and contact number and the item(s) you wish to order.

Older Versions of Android: The latest security rules only support Android 4.4 and above.

Older Versions of Windows & Internet Explorer: The latest security rules no longer support certain combinations of Windows XP, Vista or Win 7 in combination with Internet Explorer 6 to 10. Please upgrade to Internet Explorer 11 or above.

If you need any assistance at all chat with us now or leave a message. We are here to help!

4 Living. Established 2004. 24-27 Berwick Court Farm, Berwick Polegate East Sussex, BN26 5QS. Freephone (also from mobiles) 0800 75 65 199, hello@4living.co.uk or Live Chat Now.